Missions

TSF deploys teams to support the populations in South Turkey and North Syria regions affected by the 7.8 magnitude earthquake and 7.5 aftershock.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF contributes to emergency response with organisations helping people in the province of Manabi, hard hit by the earthquake.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Medical care is essential for Syrian civilians, who may be injured by fighting and shelling, but also weakened by the very difficult living conditions imposed by the war since 2011. TSF provides means of communication to coordinate hospitals and medical teams working in this unsafe and unstable environment, and to improve their security.

The northern suburbs of Bangkok are under water. TSF evacuated its regional base and set up telephony operations in neighborhoods where the network had been affected.

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

The heavy rains in the autumn of 2010 caused major floods in southern Thailand and northern Malaysia. A TSF team deployed to the Hat Yai province, where water levels had reached 3m, to assess the state of communications networks. TSF supported relief efforts as well as the local population.

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.

TSF assists the government and the Red Crescent to help the populations of the villages buried by the waters following the bursting of the Zeyzoun dam

Following a terrible explosion of the Nyiragongo volcano in the eastern Democratic Republic of Congo on 17th January 2002, Télécoms sans Frontières was contacted by the Red Cross to support those providing help to the affected populations.